We collect Personal Information you provide when you create an Heirloom account or submit when you create a will or other legal document.
We take reasonable steps to maintain the safety of your Personal Information. For example, sensitive Personal Information is transmitted via Secure Socket Layer (SSL) technology and access to your account information requires a username and password. You must keep your password confidential and you should always logout and close your browser when you finish your session.
We use your Personal Information and automatically collected information (including information from cookies and web beacons) for the following purposes: (i) to deliver the services you request, (ii) to improve our web site, services, features and content, (iii) to enable you to enjoy and easily navigate our web site, (iv) to personalize your experience, (v) to provide or offer software updates and product announcements, (vi) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties, (vii) to monitor and analyze use of our web site and our services, (viii) to administer our web site, (ix) to generate and derive useful data and information concerning the interests, characteristics and web site use behavior of our users, and (x) to verify that visitors to our web site meet the criteria required to process their requests. We reserve the right to compile and share aggregated information about our users, transactions completed using our service, sales, and traffic, though we will not share this information in a manner that permits the identification of a specific user.
You can review or request changes to your Personal Information by logging into your account at www.myheirloom.com or by contacting us at firstname.lastname@example.org
We will typically send you messages that relate to transactions you conduct on our web site or that have important alerts and notices about your account or our services. You cannot opt out of these communications. Additionally, we may send you other communications such as (i) notices about your use of our services, including notices regarding violations of our terms of service, (ii) updates to our web site and services and (iii) promotional information regarding our services. You can opt out of receiving promotional emails by following the opt-out instructions provided in those emails or by contacting us at email@example.com with your specific request.
Please also visit the Heirloom Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our web site.