Privacy Policy

Last Updated: February 14, 2021

Your privacy is important to us. In the course of using our web site, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you, information that you input on our site and information on your use of and activities at our web site that may be connected with you ("Personal Information"). This privacy policy applies to all of the products, services and web sites offered by My Heirloom, Inc. and tells you how we collect, use, disclose and protect your Personal Information on our website (“Heirloom” or the “Site”).

Changes to our Privacy Policy

If we change our privacy policy, we will post those changes on this page and update the "Last Updated" date above.

Information We Collect

We collect Personal Information you provide when you create an Heirloom account or submit when you create a will or other legal document.

Personal information you provide when you create an Heirloom account:

Personal information you choose to submit when you create a will:

Protection of Your Personal Information

We take reasonable steps to maintain the safety of your Personal Information. For example, sensitive Personal Information is transmitted via Secure Socket Layer (SSL) technology and access to your account information requires a username and password. You must keep your password confidential and you should always logout and close your browser when you finish your session.

How We Use the Information We Collect

We use your Personal Information and automatically collected information (including information from cookies and web beacons) for the following purposes: (i) to deliver the services you request, (ii) to improve our web site, services, features and content, (iii) to enable you to enjoy and easily navigate our web site, (iv) to personalize your experience, (v) to provide or offer software updates and product announcements, (vi) to provide you with further information and offers from us or third parties that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties, (vii) to monitor and analyze use of our web site and our services, (viii) to administer our web site, (ix) to generate and derive useful data and information concerning the interests, characteristics and web site use behavior of our users, and (x) to verify that visitors to our web site meet the criteria required to process their requests. We reserve the right to compile and share aggregated information about our users, transactions completed using our service, sales, and traffic, though we will not share this information in a manner that permits the identification of a specific user.

Disclosure to Third Parties

We do not sell, transfer, or otherwise share your Personal Information to third parties or any data that you store using our services to any third party except as outlined in this privacy policy or with your consent. This does not include trusted third parties we partner with to assist us in operating our web site, conducting and improving our business, or servicing you, in which case we may provide access to your Personal Information only for purposes of performing these tasks. We may also release your Personal Information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.

Reviewing or Changing Personal Information

You can review or request changes to your Personal Information by logging into your account at www.myheirloom.com or by contacting us at hello@myheirloom.com

Choice/Opt-Out

We will typically send you messages that relate to transactions you conduct on our web site or that have important alerts and notices about your account or our services. You cannot opt out of these communications. Additionally, we may send you other communications such as (i) notices about your use of our services, including notices regarding violations of our terms of service, (ii) updates to our web site and services and (iii) promotional information regarding our services. You can opt out of receiving promotional emails by following the opt-out instructions provided in those emails or by contacting us at hello@myheirloom.com with your specific request.

Terms and Conditions

Please also visit the Heirloom Terms of Service section establishing the use, disclaimers, and limitations of liability governing the use of our web site.

Contacting Us

Any questions concerning our privacy policy should be directed to hello@myheirloom.com